Privacy policy

At GardNovia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, or interact with our website, we may collect information including:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information

• Order details

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, and browsing activity.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support

• Communicate regarding orders and account activity

• Improve our website, products, and services

• Detect and prevent fraud or unauthorized activity

• Send promotional communications when you have opted in to receive them

Consent

By providing personal information to complete a transaction, verify payment information, place an order, arrange delivery, or process a return, you consent to our collection and use of that information for those purposes.

If you choose to receive marketing communications, you may withdraw your consent at any time by contacting us or using the unsubscribe link included in promotional emails.

Disclosure of Information

We may disclose your information when required by law, to comply with legal obligations, protect our rights, investigate fraud, or enforce our policies and terms.

Payment Security

Payments made through our website are processed through secure third-party payment providers. Payment information is encrypted and handled in accordance with industry security standards, including PCI-DSS requirements.

GardNovia does not store complete credit card information on its servers.

Third-Party Services

We may use trusted third-party providers to assist with payment processing, shipping, analytics, customer support, and website operations.

These providers only receive information necessary to perform their services and are required to protect your information in accordance with applicable privacy regulations.

Please review the privacy policies of any third-party services you use through our website.

Cookies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, remember preferences, and analyze website performance.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of transmission over the Internet is completely secure, we follow industry-standard security practices to protect your information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

GardNovia reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

We encourage customers to review this page periodically for updates.

Contact Information

GardNovia

Address: 6335 NE Industry Dr, Des Moines, IA 50313, USA

Phone: +1 515-259-2758

Email: support@gardnovia.com