Warranty Replacement
Replacement Products
If a product is found to be defective, damaged, or not functioning as intended under an applicable warranty, GardNovia may provide a replacement product of the same model or a comparable product of equal value, subject to availability.
If a replacement is not available, we may offer an alternative resolution, including a repair, store credit, or refund, where applicable.
Any replacement product provided under warranty will be covered by the same warranty terms as the original product, to the extent permitted by applicable law.
Warranty Coverage
Many products sold by GardNovia are covered by a manufacturer's warranty. Warranty coverage, duration, and terms may vary depending on the product and manufacturer.
For warranty-related questions, please contact our customer support team with your order number and product details.
Warranty Claims
To submit a warranty claim, please contact our support team and provide:
• Your order number
• A description of the issue
• Photos or videos showing the defect, if applicable
Our team will review your request and provide the appropriate next steps.
Customer Support
At GardNovia, we are committed to providing reliable support and assistance throughout your shopping experience.
If you have questions regarding warranties, replacements, orders, or products, please contact us using the information below.
Contact Information
GardNovia
Address: 6335 NE Industry Dr, Des Moines, IA 50313, USA
Phone: +1 515-259-2758
Email: support@gardnovia.com