Wholesale Policies
Wholesale Eligibility
GardNovia welcomes wholesale inquiries from qualified retailers and business customers.
To be eligible for a wholesale account, applicants must operate a legitimate business, whether through a physical retail location, an established online store, or a professional business presence.
All wholesale applications are subject to review and approval. GardNovia reserves the right to approve, decline, or cancel wholesale accounts or orders at its discretion.
Wholesale Orders
Approved wholesale customers may request product pricing and order information by contacting our team directly.
By placing a wholesale order with GardNovia, you agree to comply with the terms outlined in this Wholesale Policy.
Pricing
All prices are listed in U.S. Dollars (USD).
Wholesale pricing is available exclusively to approved business customers purchasing products for resale or business purposes.
Additional promotional discounts may not be combined with wholesale pricing unless otherwise agreed upon in writing.
Payment Terms
All wholesale orders must be paid in full before shipment unless alternative payment arrangements have been approved in advance by GardNovia.
Accepted payment methods will be provided during the ordering process.
Shipping
We offer shipping throughout the United States.
Free Standard Shipping may be available on qualifying wholesale orders, subject to product type, order volume, and destination.
Delivery estimates may vary depending on inventory availability, carrier operations, and shipping location.
Order Processing
Wholesale orders are typically processed within 1–2 business days after payment has been received and verified.
Processing times may vary during periods of high demand or for large-volume orders.
Bulk Purchases
GardNovia supports bulk purchases for qualified businesses, commercial customers, organizations, and approved resellers.
For large-volume orders or special purchasing requirements, please contact our team for assistance.
Returns & Claims
Wholesale customers should inspect all shipments immediately upon delivery.
Any concerns regarding damaged, defective, or incorrect items should be reported within 5 business days of receiving the shipment.
All return requests are subject to review and approval in accordance with our Return & Refund Policy.
Damaged Items
Every order is inspected prior to shipment. If an item arrives damaged during transit, please contact our support team and provide photographs of the product and packaging so we can assist with a resolution.
Customer Support
For wholesale inquiries, pricing requests, or order assistance, please contact us.
GardNovia
Address: 6335 NE Industry Dr, Des Moines, IA 50313, USA
Phone: +1 515-259-2758
Email: support@gardnovia.com